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WSJ 12/07/2010: Consumer Reports says AT&T Inc. is again the worst-rated cellular-service provider in the U.S. based on the rating of 58,000 readers. iPhone owners were the least satisfied with AT&T among all AT&T customers. Consumer Reports said that AT&T was the only carrier to see a substantial drop in its overall customer satisfaction rating.

I have read and heard many accounts of iPhone users hating AT&T. This news comes as a surprise to some because of the $2 billion of network upgrades AT&T invest into their network this year.

Consumer Reports Says AT&T 'Worst-Rated' U.S. Carrier

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